"Our transport company today is DHL.
Currently it is only possible to send to the countries of the European Union. We are also not shipping to the Canary Islands, Ceuta, Melilla and Andorra, due to the increase in the price that customs represent and its cumbersome procedure.
COSTS AND DELIVERY TIMES
€ 0 - For purchases equal to or greater than € 70, for shipments to Peninsular Spain and Portugal.
Otherwise: amounts less than € 70 or purchases from outside the Peninsula or Portugal, will be paid by the customer and have the following costs:
€ 6 - (VAT included). For shipments to Peninsular Spain and Portugal. Delivery between 2-3 days.
€ 8 - (VAT included). For shipments to the Balearic Islands. Delivery between 3-4 days.
Freight amounts are fixed, regardless of the quantity of product shipped.
DIO reserves the right to send orders by the most appropriate means of transport in each case at its discretion.
Deliveries will be made only from Monday to Friday, not on Saturdays, Sundays, or holidays.
The delivery times indicated are for guidance and DIO will endeavor to respect them; However, as it is a service offered by third parties, its delay does not imply the cancellation of the order or any compensation. In case of not having any item / s of your order, we would inform you quickly, giving you an estimated delivery time .
€ 9 - delivery between 5-6 days - Germany
€ 11 - delivery between 5-6 days - France
€ 13 - delivery within 5-6 days - Italy, Austria, Belgium, Croatia, Slovakia, Slovenia, the Netherlands, Hungary, Luxembourg, Pololia, Czech Republic and Romania
€ 16 - Delivery between 5-6 days - United Kingdom, Ireland, Bulgaria, Estonia, Greece, Latvia, Lithuania
€ 26 - Delivery between 6-7 days - Denmark, Finland, Sweden
- The shipping costs of your order, you can check in the window of your order, before its acceptance or processing
- DIO acknowledges receipt of your order from the validation made by yourself at the time of purchase. You can then track the status of your order from a tracking id provided by the shipping company. Once your order has been prepared and shipped, you will receive the tracking number, usable on the carrier's platform to know the position of your package until you receive it. We advise you, as far as possible, to carefully check in the presence of the courier that your package has not been damaged during transport. "